Privacy Policy

Scope and roles

This policy covers Zisyl websites and services. For tenant business data, the customer is generally the controller and Tanxor is its processor. For account, billing, security, and website data, Tanxor may act as controller.

Information we process

• Account, profile, company, billing, and support information.
• Customer content stored in enabled modules and connected services.
• Authentication, device, IP, audit, usage, and diagnostic events.
• Cookie choices and communication preferences.
• AI prompts, outputs, tool calls, and feedback where the feature is enabled.

Purposes and legal bases

We process information to deliver contracts, secure the service, provide support, comply with law, and pursue legitimate interests such as reliability and product improvement. Where required, optional cookies and marketing rely on consent.

Sharing and international transfers

Information is shared with authorized tenant users, subprocessors, professional advisers, and authorities where legally required. Transfers use appropriate safeguards, including contractual protections where applicable.

Retention and security

Tenant administrators configure retention within permitted ranges. Financial, audit, and security records may be retained longer where law, fraud prevention, disputes, or legal holds require it. We use encryption, access controls, audit logging, backups, and incident procedures appropriate to the service.

Your rights

Depending on location, individuals may request access, correction, portability, restriction, objection, or deletion. Signed-in users can use Privacy & Data settings. Others may contact privacy@tanxor.com. We verify identity and may route tenant-controlled requests to the relevant customer.