Request account deletion
You can request deletion of your Zisyl account and the personal data associated with it. You do not need access to the app to start a request.
If you can sign in
In the mobile app, open Profile, then Privacy & data, and choose Request account deletion. You can track or cancel a pending request there. On the web, open Profile, then Privacy & Data.
Sign in to request deletionIf you cannot sign in
Email us from the address linked to your account. Include the account email and, if known, your workspace name. Do not send passwords, recovery codes, or identity documents by email. We may ask you to verify ownership before processing the request.
Email privacy@tanxor.comIf the email button does not open, write directly to privacy@tanxor.com.
What happens next
A request starts a reviewed deletion process; it does not immediately close your session. We verify ownership and apply the relevant retention schedule. Some financial, audit, or other business records may need to be retained where required by law or a legal hold. We will explain the outcome and any retained categories when processing your request.
Read the privacy policy